Service

Nivel System Service Center

 

In order to provide the customers with comprehensive and professional world-class service we systematically enrich labs with the modern tools and workshop equipment. Our employees undergo training in the country and abroad , raising their skills in order to service your equipment better.

Undoubted Nivel System Service Center strengths such as workstations equipment, spare parts warehouse and large service team, enables efficient and professional execution of repairs and maintenance.

To meet your expectations we have also 5 regional service points , which with the help of our employees you can quickly rectify your measuring equipment or repair it.

 

Advanced 3D collimator - Octopus Prime


Taking care of the highest quality of the offered equipment, we strive to provide efficient, effective and modern service. It is connected with the development of knowledge, building storage facilities and investments in the park of diagnostic equipment. For this reason, our service has been powered by specialized equipment of the highest class, corresponding to the highest accuracy standards, which have the largest manufacturers of measuring equipment in the world. Octopus Prime has 38 cameras guaranteeing accurate checking and calibration of instruments. Thanks to that, we gain 100% certainty that the measuring equipment works correctly, and the assumed accuracy will translate into practical effects of the work performed.

 

Warranty and post-warranty repairs


If you need to use the warranty service, please contact:
e-mail: serwis@tpi.com.pl,
tel. +48 22 632 91 40,
fax. +48 22 862 43 09

 

Regional service points

 

Warsaw - Bartycka 22,
Wroclaw - T. Boya-Żeleńskiego 69,
Poznan - J.H. Dąbrowskiego 136,
Krakow - J. Dekerta 18,
Gdansk - Na Stoku 53/55.

 

Be sure of your purchases

 

We encourage you to check the equipment supplier carefully to ensure that the equipment doesn't come from outside the official Nivel System distribution network (TPI Sp. z o.o). Before sale, each new equipment is checked and rectified if necessary - the customer receives an instrument certificate confirming the correctness of the instrument's operation. (NOTE: the certificate is prepared and issued by the only authorized service center in Poland - TPI). Warranty in Poland. The basis for respecting the terms of the guarantee is to have a purchase document made at one of the Nivel System distribution points.

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